Exponential

Having an effective IT strategy is essential for businesses of all sizes. Big businesses have an army of trained and experienced IT professionals who will guide them through the process. However, small and medium businesses will not. Therefore there is a need for those businesses to develop strategy either on their own or by using… Continue reading An IT Strategy That Works: Your 10-Step Roadmap to Success

Windows 10 reaches end-of-support on 14 October 2025 — just days away. After this date, Microsoft will no longer release security patches or updates. For SMEs still running Windows 10, the risks are immediate: unpatched vulnerabilities that criminals can exploit, compliance audits that flag unsupported systems, and potential downtime that disrupts operations. This article walks… Continue reading Windows 10 End-of-Support Reminder

In recent years, the landscape of IT support has shifted dramatically. Ten years ago, a good 80% of Operum Tech’s IT support was delivered on-site; now, it’s closer to 8%. Faster internet and better remote software have enabled this shift, but where does that leave your traditional on-site support?  While remote IT support brings speed,… Continue reading The Evolution of IT Support: Onsite vs. Remote Solutions