Exponential

When people think about IT support, they often picture someone rebooting a router, resetting a password, or untangling a printer queue. And yes, of course, those things matter. They’re the daily interruptions that need fixing fast. But after speaking with our clients, it’s clear that great IT support goes far beyond that.  It’s not just… Continue reading IT Support, According to You: Real Feedback, Real Expectations

Your IT provider plays a pivotal role in the success and security of your business. But how do you know if they deliver the value you need? It’s not just about fixing problems—it’s about proactive management, strategic guidance, and ensuring your technology supports your long-term goals. In this guide, we’ll walk you through the most… Continue reading Questions to ask your current IT provider

AI tools are no longer sci-fi plot points but a big part of daily life for many SMEs. You might use them to draft proposals, summarise meeting notes, pull together marketing ideas, or explain something technical in plain English.  Most of the time, the results feel accurate and impressively quick. But sometimes AI produces answers… Continue reading When ChatGPT hallucinates: What SMEs should know about using AI safely and smartly