Most cyber breaches don’t begin with sophisticated hacking tools — they start with a person. Someone clicks a bad link, reuses an old password, or overshares on social media. It’s no surprise that 90% of attacks begin with human error (often accidental). Too often, cybersecurity training is a once-a-year slideshow or compliance tick-box. It’s forgettable,… Continue reading Psybersafe Review – The Easy Cybersecurity Training That Actually Works
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IT Support, According to You: Real Feedback, Real Expectations
When people think about IT support, they often picture someone rebooting a router, resetting a password, or untangling a printer queue. And yes, of course, those things matter. They’re the daily interruptions that need fixing fast. But after speaking with our clients, it’s clear that great IT support goes far beyond that. It’s not just… Continue reading IT Support, According to You: Real Feedback, Real Expectations
Google vs Microsoft Infrastructure: Which Platform is Right for Your Business?
When it comes to choosing the right infrastructure for your business, few decisions carry as much weight as selecting between two industry giants: Google and Microsoft. Both companies offer powerful platforms that cater to a wide range of needs, from startups seeking scalable solutions to enterprises relying on legacy systems. This discussion isn’t just about… Continue reading Google vs Microsoft Infrastructure: Which Platform is Right for Your Business?
Tech Support Tales: The Funniest Tickets We’ve Seen Over the Years
While IT support is serious business, the tech support world often brings its fair share of unexpected and funny moments. Here are a few of our favorite stories from the field, along with some practical lessons we’ve learned along the way… 1. “The Case of the Vanishing Internet” Picture this: an hour of intense troubleshooting,… Continue reading Tech Support Tales: The Funniest Tickets We’ve Seen Over the Years
A CEO’s Guide to Wi-Fi Security
Addressing a Common Concern As CEOs, we often grapple with decisions about technology, even if we’re not tech experts. A common query we encounter from our clients is about Wi-Fi security: should guests be allowed access to your office Wi-Fi, and if so, how should this be managed? This CEO’s guide to Wi-Fi Security. is… Continue reading A CEO’s Guide to Wi-Fi Security
Microsoft Copilot and the Future of Managed IT Support
Today, we’re going to explore Microsoft 365 Copilot, an innovative AI-powered tool that is redefining managed IT support and the way we work. Even if you don’t work in IT, you’ll have likely seen technology like ChapGPT and Copilot being talked about in the mainstream press. As Artificial Intelligence (AI) continues to evolve, tools like… Continue reading Microsoft Copilot and the Future of Managed IT Support