While IT support is serious business, the tech support world often brings its fair share of unexpected and funny moments. Here are a few of our favorite stories from the field, along with some practical lessons we’ve learned along the way… 1. “The Case of the Vanishing Internet” Picture this: an hour of intense troubleshooting,… Continue reading Tech Support Tales: The Funniest Tickets We’ve Seen Over the Years
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A CEO’s Guide to Wi-Fi Security
Addressing a Common Concern As CEOs, we often grapple with decisions about technology, even if we’re not tech experts. A common query we encounter from our clients is about Wi-Fi security: should guests be allowed access to your office Wi-Fi, and if so, how should this be managed? This CEO’s guide to Wi-Fi Security. is… Continue reading A CEO’s Guide to Wi-Fi Security
Microsoft Copilot and the Future of Managed IT Support
Today, we’re going to explore Microsoft 365 Copilot, an innovative AI-powered tool that is redefining managed IT support and the way we work. Even if you don’t work in IT, you’ll have likely seen technology like ChapGPT and Copilot being talked about in the mainstream press. As Artificial Intelligence (AI) continues to evolve, tools like… Continue reading Microsoft Copilot and the Future of Managed IT Support