In recent years, the landscape of IT support has shifted dramatically. Ten years ago, a good 80% of Operum Tech’s IT support was delivered on-site; now, it’s closer to 8%. Faster internet and better remote software have enabled this shift, but where does that leave your traditional on-site support? While remote IT support brings speed,… Continue reading The Evolution of IT Support: Onsite vs. Remote Solutions
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A CEO’s Guide to Wi-Fi Security
Addressing a Common Concern As CEOs, we often grapple with decisions about technology, even if we’re not tech experts. A common query we encounter from our clients is about Wi-Fi security: should guests be allowed access to your office Wi-Fi, and if so, how should this be managed? This CEO’s guide to Wi-Fi Security. is… Continue reading A CEO’s Guide to Wi-Fi Security
Microsoft Copilot and the Future of Managed IT Support
Today, we’re going to explore Microsoft 365 Copilot, an innovative AI-powered tool that is redefining managed IT support and the way we work. Even if you don’t work in IT, you’ll have likely seen technology like ChapGPT and Copilot being talked about in the mainstream press. As Artificial Intelligence (AI) continues to evolve, tools like… Continue reading Microsoft Copilot and the Future of Managed IT Support