Ubiquiti

As the landscape of work has transformed, so too have the security challenges faced by organisations. The shift towards remote work, accelerated by recent global events, has unveiled a new spectrum of IT security threats that exploit the vulnerabilities of remote working environments.  According to a 2023 survey by CyberEdge Group, 85% of organisations reported… Continue reading Remote-working IT Security Threats And How to Fix Them

When people think about IT support, they often picture someone rebooting a router, resetting a password, or untangling a printer queue. And yes, of course, those things matter. They’re the daily interruptions that need fixing fast. But after speaking with our clients, it’s clear that great IT support goes far beyond that.  It’s not just… Continue reading IT Support, According to You: Real Feedback, Real Expectations

In recent years, the landscape of IT support has shifted dramatically. Ten years ago, a good 80% of Operum Tech’s IT support was delivered on-site; now, it’s closer to 8%. Faster internet and better remote software have enabled this shift, but where does that leave your traditional on-site support?  While remote IT support brings speed,… Continue reading The Evolution of IT Support: Onsite vs. Remote Solutions