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In recent years, the landscape of IT support has shifted dramatically. Ten years ago, a good 80% of Operum Tech’s IT support was delivered on-site; now, it’s closer to 8%. Faster internet and better remote software have enabled this shift, but where does that leave your traditional on-site support?  While remote IT support brings speed,… Continue reading The Evolution of IT Support: Onsite vs. Remote Solutions

The query, “Can my IT staff read my emails?” echoes across many workplaces. While a simplistic ‘yes’ might be tempting, the reality is more complex and warrants a closer look, especially in the realm of professional communication where emails often contain sensitive information. This exploration aims to shed light on who can access your emails… Continue reading Can IT Staff Read My Emails? Exploring Workplace Privacy