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IT issues that ISO27001 helps you to resolve: ISO 27001 is an international standard for information security management systems. Having worked in the field of IT for numerous years, I can confidently say that implementing the ISO 27001 standard addresses several critical issues in IT environments. It provides a robust framework for an Information Security… Continue reading Navigating the Pitfalls of Manual ISO 27001 Certification: Is Excel Enough?

While IT support is serious business, the tech support world often brings its fair share of unexpected and funny moments. Here are a few of our favorite stories from the field, along with some practical lessons we’ve learned along the way… 1. “The Case of the Vanishing Internet” Picture this: an hour of intense troubleshooting,… Continue reading Tech Support Tales: The Funniest Tickets We’ve Seen Over the Years

In the digital age where technology assists our daily routines, safeguarding our devices is critical, especially for those of us in London who are always on the move. Charging devices in public has become second nature, yet it harbours a hidden danger known as juice jacking. This comprehensive guide explains what juice jacking is, its… Continue reading How to Stop Juice Jacking: A Comprehensive Guide.