Netgear

Now you see me, now you don’t! Today’s blog is all about online privacy and the magic of staying invisible online. I’ve spent more than two decades in the field of IT support services, and I love sharing my knowledge. This way you can quickly and easily become an expert too. Online privacy is one… Continue reading Online Privacy: How to be Invisible Online

For many businesses, the summer brings with it a surge of temporary employees, increasing the need for efficient and secure onboarding and offboarding processes. Failing to secure these can lead to data breaches and unauthorized access, putting your company at risk. This article highlights the critical steps to ensure your temporary workforce is managed securely,… Continue reading Summer Work: Onboarding and Offboarding Temp Employees Securely

While IT support is serious business, the tech support world often brings its fair share of unexpected and funny moments. Here are a few of our favorite stories from the field, along with some practical lessons we’ve learned along the way… 1. “The Case of the Vanishing Internet” Picture this: an hour of intense troubleshooting,… Continue reading Tech Support Tales: The Funniest Tickets We’ve Seen Over the Years