Fortinet

Hello there and welcome to another instalment of ‘the IT expert tells all’! Now, here’s the first insight of the day – IT onboarding and offboarding doesn’t have to be stressful or problematic. In fact, done correctly, the process can be made simple and straightforward, and more importantly, it can greatly enhance your chances of… Continue reading IT Onboarding and Offboarding Checklist

While IT support is serious business, the tech support world often brings its fair share of unexpected and funny moments. Here are a few of our favorite stories from the field, along with some practical lessons we’ve learned along the way… 1. “The Case of the Vanishing Internet” Picture this: an hour of intense troubleshooting,… Continue reading Tech Support Tales: The Funniest Tickets We’ve Seen Over the Years

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