Touchless Support:

Why Choose Touchless Support?

• Effortless Onboarding: Operum.Tech contacts the user directly oversees laptop delivery, and ensures devices are set up remotely—ready to go from day one.
• Stress-Free Offboarding: When an employee leaves, we handle the entire return process, including secure data wiping, reconditioning the machine for future use, or environmentally responsible disposal if the device is no longer viable.
• Secure Laptop Storage: Operum.Tech securely stores your laptops, eliminating the need for on-site storage. Machines can be provisioned quickly as needed, ensuring your team is always equipped without security concerns.
• Complete Transparency: Stay informed every step of the way while we handle all the details.

• Simple Setup: Just put us in touch with a starter, leaver, or current employee needing a replacement machine, and we’ll take care of the rest.
• Seamless Logistics: We manage device delivery, provide appropriate packaging materials, and coordinate directly with the user—removing from you the hassle of dealing with couriers.
• Automated Device Setup and Account Management: New devices are shipped directly to employees, preconfigured or ready to be configured remotely, ensuring a plug-and-play experience with minimal effort. Our contact details will be readily available for users to reach out directly with any queries.
  For leavers, we handle account blocking, email redirection, and maintaining security, especially for immediate departures.
• Remote Troubleshooting and Resolution: For complex problems, our experts can securely access devices to fix issues in real-time, regardless of location.
• Centralized Updates and Patching: Our support ensures all devices are updated with the latest software and security patches, protecting your business from vulnerabilities.
• Centralized Record-Keeping: All asset movements on our end can be reflected in your chosen record-keeping software, so you don’t need to worry about tracking actions or maintaining accurate records.